Social media

How to contact tiktok for help? (Tiktok customer service details )

All TikTok users know that there are some cases when you face a problem with your TikTok account, and even when you search a lot about how to solve it, you can not do anything. Here, the only helpful method is to contact the tiktok customer service team through tiktok email or other possible ways. If you do not know how to contact tiktok, I invite you to read the below text and learn more about the details of how to contact tiktok support team.

how to contact tiktok

Does TikTok have a TikTok customer service for help?

As you know TikTok is one of the most famous social media services, and many people throughout the world use it every day to share their fun videos and watch others. Now, it is obvious that this successful and professional video hosting service has a support team. For example, you can contact them through:

  • The TikTok customer service team can be reached eight am to 5 pm Pacific Standard Time, seven days a week on Twitter and If you are located outside the U.S., you may need to change your Twitter handle to avoid being banned. Otherwise, you can send a tweet to @tiktok_us. In case you’re looking for help from TikTok, you can contact their customer service via the official website.
  • You can also leave a comment on one of your videos.
  • Last but not least, You can also send a message on the Facebook page or the website’s support page.

If you are still wondering how to contact tiktok, I invite you to read the next paragraph and learn more about different ways to contact tiktok customer service.

By the way each day, many people look for the answer to why am I shadowbanned on tiktok. Keep reading to learn more about what is tiktok shadowban and how to tell if you’re shadowbanned on tiktok.

How to contact TikTok?

If you are looking for the best ways to contact tiktok, you are at the right place because here, I will introduce different ways you can use to contact tiktok support team step by step, such as:

How to contact TikTok via the app?

This way is one of the most popular tiktok contact methods, especially when you want to report a problem, and you have to follow the below steps to contact tiktok via the app:

  1. Go through your profile
  2. Tap on the menu icon
  3. Then choose the suggestion menu
  4. Answer NO to the question that asks if your problem is solved.
  5. Click on the Need more help option.
  6. Now, you can contact tiktok support team.

How to contact TikTok through Email?

Previously you read about tiktok support email addresses and when you should use any of them. If you are still wondering how to email tiktok, I have to say that it is as easy as sending an email to anyone else, and you should send your chosen tiktok email address to the receiver field.

How to contact tiktok

How to contact TikTok using the feedback form?

More than tiktok support email and contacting them via the app, there is another way. Here, I want to talk about this last method and how you can contact tiktok via the feedback form by following the below steps:

How to contact tiktok

What is the tiktok support email?

Now that you know there is a tiktok customer service, you might like to know if it is possible to email tiktok. And the absolute answer is yes, you can use email for a tiktok contact and simply ask what you want through that email message, but what is tiktok’s email? Here I am to tell you that the general tiktok email is: [email protected]. But there are other Email addresses you can use in specific cases, like:

  1. tiktok report a problem Email address: [email protected] or [email protected].
  2. For general feedback: [email protected].
  3. For advertisement related queries: [email protected].
  4. For advertisement complaints: [email protected].
  5. For press inquiries: [email protected].
  6. Japan: [email protected].

How to contact TikTok about banned account?

here you’ll learn how to contact tiktok about banned account. there are a few ways you can do so.

  1. The first step is to be prepared to explain your actions and why you think you’ve been banned. You may have done something accidentally and not realized that you were reported in some cases. You can also fill out an appeal form if you’ve been notified that your account has been banned.
  2. The second step is to contact TikTok. You can do this by filling out a form on the website. You’ll need to provide a little information about your account and why you’re trying to get it back. Then, you’ll need to upload up to 10 screenshots of your account and explain why you’ve been banned. Make sure to include a picture of the ban and the reason for the suspension.

If your account has been banned due to inactivity, you can email TikTok’s support team and ask them to unban it. Typically, you’ll receive a response within six to eight hours. The company’s website has FAQs about contacting TikTok.

Also Read: How to Change Your Age on TikTok


How do I report a problem to TikTok?

Previously, in the third paragraph, I took a glance at reporting a problem to TikTok. But if you have missed that paragraph or you need more details, here it is.

  • You have to open the app and select the “Report a problem” button. This will open a page where you can describe your problem in detail.
  • You will need to choose a topic related to the problem, such as “reporting a video that was infringed on community guidelines.
  • Upon doing so, the application will note the problem and take steps to resolve it. The process is quite simple and takes just a few minutes.

How do I speak to someone in TikTok? (tiktok support chat)

Previously, you learned what tiktok’s email, and how you can use tiktok contact email. But for those people who do not like to use the tiktok feedback form or tiktok email address, and just like to call tik tok, and contact tiktok customer support, I have to say that there is no way to call tik tok.

What kind of support does tiktok customer service offer?

Based on TikTok’s official page reports, this platform offers various tiktok customer services in different fields, like:

  • Partners, the part about advertising on TikTok.
  • Media Inquiries are all around the TikTok newsroom, and you can contact them through address.
  • Legal Inquiries, which include law enforcement guidelines, and intellectual property.
  • Privacy, which is about you and your personal account privacy terms.

What does “[email protected]” do?

You read this address in the part where I talked about how to email tiktok and mentioned different tiktok email addresses because that is one of the most popular TikTok emails you can use to report a problem the same as [email protected]. So, remember it or even write it somewhere that the next time you have a problem and need to contact tiktok support team through email, you can access it easily.


When you are here, it means you have a problem with TikTok and you are looking for the best way to contact TikTok support team. Here, I have to say that you are so lucky because you can use different ways to contact them, such as email, feedback form, and tiktok app. To know more about the details of how to email tiktok, and how to use other ways of contacting tiktok customer service team, read the above text.

Was it a good article? (New added)

Not good
Waste of time
William Finley
I'm a writer. a specialist working on social media marketing


    1. Hi my name is Sophia and my account is hearts_lovely134 it got permanently banned for miner issues please put my account back up I had it since 2019 I will never post in a bathing suit again please put it back up I wanna still see and have my old videos.

    2. I got locked out of tictok how do i get back on can not open the app

    Leave a reply

    Your email address will not be published. Required fields are marked *

    More in:Social media