All About Carrier Hub (What is it and its permissions)

If you are an Android user, you might have heard the name of the carrier hub app, and if not, be sure you will suddenly one day hear this name, and it might cause you to wonder what is carrier hub. The first point I want to mention here is that you are not the only person asking this question, and if you search it on the internet, you will find that it is an Android app with the Sprint/T-Mobile carrier network. But I know that is not enough for you, so do not waste time, keep reading and learn more about carrier hub details, such as carrier hub processing requests or why my carrier hub keeps crashing.

What is carrier hub on my phone?

Previously, I stated that the carrier hub app is a pre-installed Android application, but now I want to talk about the details of what is carrier hub. So, read the below items and find all you need to know.

  • Based on Google Play descriptions about this app, the first point I want to add is that it tracks usage data on your phone for customer-reported service concerns. 
  • Also, you should know that Google Play offers two Carrier Hub Applications; Carrier Hub by Sprint and Carrier Hub Magenta by T-Mobile USA. Both these versions offer the same features, such as making calls through a Wi-Fi network using your actual phone number. 
  • Pay attention, sometimes you have this app as a pre-installed one on your phone, while others might get regular notifications on their device to install it. 
carrier hub

What is the carrier hub app used for?

As you read above, the carrier hub app is a revolution that helps you have all your wireless carrier accounts in the same place and easily manage them. So, if you are a person looking for the best way to use multiple carriers, be sure that this app offers the best value and experience. Mainly, the carrier hub enables all independent mobile service professionals to simply manage their clients, make payments, and get support from their carriers. 

What are the permissions used by carrier hub?

In this paragraph, before talking bout the reasons cause carrier hub keeps crashing, I want to list all the permissions used by the carrier hub app that help this app presents its performance completely and successfully, such as:

  • Cellular data settings
  • Device & app history
  • Phone
  • Photos/Media/Files 
  • Location
  • Wi-Fi connection information
  • Storage
  • Device ID & call information
carrier hub

What are the possible issues caused by carrier hub?

Like all other apps, it is common that after installing Carrier Hub and using this app, you face that carrier hub keeps crashing or this app causes disturbances in your mobile phone operation. And to clarify it for you, below I have listed some of these common issues, such as:

  • High data consumption has always been the first and main issue reported by carrier hub users.
  • And in most cases, the previous item causes the battery Drainage issue, too.
  • The next reported problem is that many users are bothered by call drops and poor voice quality issues using this app.
  • Also, a group of users complains that they face problems in sending or receiving messages after installing the carrier hub app.
  • And finally, all of them cause carrier Hub users to be upset about their phone performance drop after installing it.

Why are you getting the carrier hub processing requests notification?

Now that you know all the details about what is carrier hub, let’s answer some of the commonly asked questions by carrier hub app users, such as why I get the carrier hub processing requests notification. 

In total, two separate situations cause you to see this error:

  1. First, when you restart your device and the app wants to connect to a mobile network tower. 
  2. And the second case will happen when the towers are not getting connected in real. And this reason will usually happen to do to a case, like:
  • Network down or an under-maintenance tower
  • Hub is unable to pair a connection with a network
  • Low network coverage
  • App-related bugs

Fix Carrier Hub Processing Requests Constant Notification

As you read above, carrier hub processing requests might happen due to various reasons, and you can not do anything about some of them. But if the problem is from your side, you can check the below list of solutions and try them to see if they help you solve your problem.

carrier hub
  • Clear Carrier Hub app caches:

I believe this is a simple way that can also be helpful in many cases, like when you face the “carrier hub processing requests” notification. So, as the first option, you can follow the below steps, clear the app caches and see if it solves your issue.

  1. Go to your phone’s Settings.
  2. Tap on the Apps options.
  3. Find the Carrier Hub app from the list and choose it.
  4. Click on the Storage and Cache button.
  5. Simply, click on the Clear Cache option and remove all cache records.
  6. Then, select Clear Storage and tap on Ok.
  7. Again go to the main menu of the App page and choose Force Stop.
  8. Finally, restart your phone and see if it solves your problem.
  • Update the Carrier Hub app:

For the best performance of all phone apps, you should regularly check if they need to be updated or not. And Carrier Hub is not an exception, so the next time you face a “carrier hub processing requests” notification, it might be a good idea to follow the below steps and update your app.

  1. Search for the Google Play Store.
  2. Choose your profile from the top-right corner.
  3. Click on the Manage apps and device option and select Updates.
  4. Check the pop-up list and see if the Carrier Hub app is on this list.
  5. If you find it on the list, you should tap on the Update button.
  • Disable the Carrier Hub notifications:

If none of the above-mentioned ways work, disabling the notification option for Carrier Hub could be a temporary useful solution, which you can do through the following steps:

  1. Go to your phone Settings and Notifications.
  2. Find Carrier Hub and turn off its notification toggle.
  • Uninstall the Carrier Hub App:

And finally, if the Carrier Hub app is of no use to you, you can uninstall it using the ADB method or using a system app remover.

  1. How to use the ADB method to uninstall the Carrier Hub App:
  • Choose the Settings app from your phone, go to Systems, and find About phone.
  • Tap the build number seven times to activate the developer option.
  • Then choose the developer option from your main Settings menu.
  • Now, you should turn the USB debugging on and download ADB on your PC.
  • When you find a zip file on your system, you should extract it into a folder and open it.
  • Press the shift key and hold it, then right-click on the blank area, and choose the Open Powershell window.
  • Enter the ADB device command and connect your phone to your PC with a cable.
  • Follow the commands and remove the app.
  1. How to use a system app remover to uninstall the Carrier Hub App:
  • First, root your device if it is not.
  • Download any system app remover you want and launch it.
  • Find Carrier Hub and tap on the box next to it
  • Choose the Uninstall button and remove the app completely.

How to fix carrier hub keeps crashing?

Now you might ask what will happen if I want to use this app and suddenly face that carrier hub keeps crashing. While I have talked about all details of this app and how to solve its problems, again I have listed all you can do to bypass these kinds of crashes, such as:

1. Force Stop the Carrier Hub app

2. Update the app

3. Clear its Cache records

5. Uninstall the app Updates

6. Reset Carrier Hub preferences

7. Reinstall it

How to disable carrier hub?

Finally, I have a piece of advice for those who want to disable this app from their Android phone. Simply follow the below points and reach your goal.

  • Go to your Mobile Settings.
  • Choose the Apps option.
  • Tap on the three dots icon on the top right side of your screen.
  • Choose Show System Apps.
  • Find the Carrier Hub App and tap on the Disable button.


In the above text, you read about all details of what is carrier hub, how it works, and how to solve facing “carrier hub processing requests” notifications by reinstalling the app, updating it, clearing caches, and so on. Also, I have listed all the solutions you can use when your carrier hub keeps crashing and how to disable or even remove it from your phone. But if you still have any questions you can not find the answer to above, please comment below, and be sure we try to find the best answer for you.

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