How to report a technical problem on Instagram?

How do I report a technical problem on Instagram?

Instagram is one of the leading social media platforms, where you can share your photos with friends and family members. Many of the users enjoy the exciting opportunities that Instagram offers them.

This is because aside from enabling relationship bonding, Instagram also helps individual business owners to drive growth for their business.

To meet the needs of its increasing users, Instagram keeps upgrading its App on a regular basis. Sometimes, few technical problems may pop up after some of the upgrades. This may make it difficult for some users to enjoy the platform as they used to. If you’re experiencing one or two of these technical problems, you may want to learn how you can report the incidences to Instagram for modification.

Keep up with this blog to learn how to report technical problems on Instagram and get them fixed as soon as possible.

How to contact Instagram?

The Instagram’s “support” services are impersonal and mostly based on self-help. You may not get an immediate response after reaching out to the support team, but your request will be resolved.

There are various ways available through which you can report a technical problem on Instagram.

Here are two few options you can make use of to report something that is not working on your Instagram App:

Step 1:

Log-in to your Instagram account and navigate to your profile page

Step 2:

Tap on the top right and then, scroll down and tap “Report a Problem.”

Step 3:

Tap Something “Isn’t Working” for iPhone or “Report a Problem” for Android and explain the problem you’re seeing. Your issue will be observed and you may notice changes a few days after.

When reporting a technical problem on Instagram, ensure you include as much detail about the problem as possible in your report. Some of the details you may want to include are the type of phone or tablet you are using, what you were doing when the problem occurred, etc. These details may help the support team to address the issue and resolve the problem for you.

You can also contact Instagram via phone or email to report any technical problem. You can send an email to [email protected] listing your account name and details about the nature of the problem, including any other useful information such as phone type. If you prefer direct contact, you can reach Instagram support by dialing (650) 543-4800 on your phone to call Facebook’s helpline.

Then, press 2 when prompted to get redirected to Instagram’s automated support information line, where you can follow the electronic voice instructions to report the technical problem you’re encountering. However, this approach may not work faster as you won’t be able to talk to an Instagram representative on the phone.

Note that you can fix many minor Instagram errors and issues by yourself too. If you are facing any errors on the app, head to:”20 Common Instagram Bugs and Fixes.”


If you need to report a technical problem on Instagram, any of the two options highlighted above may help you out. However, the first option proves to be more viable since it is an inbuilt setup by Instagram itself for the purpose. We hope you will find this post useful.


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