Instagram, like all other applications out there, experiences login issues from time to time. The problem can occur on any device, be it a phone or PC.
Types of Instagram login error
Typically, when facing an Instagram login issue, you will receive any of the messages below from Instagram:
- We can’t sign in to your account.
- Sorry, there was a problem with your request.
- Forgotten password for [username]?
- Instagram username not found.
- We couldn’t connect to Instagram. Make sure you’re connected to the internet and try again.
- The username you entered doesn’t belong to an account. please check your username and try again.
Dealing with Instagram login issues can be daunting and downright frustrating because when the error occurs, it makes it nearly impossible to contact Instagram to get help.
The good news is that most errors on Instagram are self-inflicted, which means that they can be fixed without difficulty.
Check if your Instagram account was disabled
If you see this error on Instagram and you are sure you entered it correctly, it means that your account is disabled or deleted by Instagram. Unfortunately, there is no fix in this case, and you cannot use the username and email address again to create a new account
The username you entered doesn’t belong to an account. Please check your username and try again.
Unfortunately, in most cases, Instagram does not inform the users why their accounts are being disabled. However, if you were a new user, you did follow and unfollow repeatedly, you posted illegal content, or in any conditions, you violated the Instagram terms and condition, could be the reasons why your account is deleted by Instagram.
It is easy to beat issues with sign-ins that are caused by hardware, software, and login credentials.
Though using Instagram bot service and automation app (in which you can add your Instagram account and login) might solve the issue, I would mention all other ways for you to try.
Why can’t log into Instagram?
People can’t log into Instagram due to any of several issues noted below:
- because you are entering the wrong username or password (remember that Instagram password is case sensitive).
- Your account may have been blocked or deleted.
- Logging in from a new device that Instagram doesn’t recognize (which requires further verification).
- There is a communication issue between your device and the Instagram server.
- Your phone’s time and date are not set correctly
- The device you are using is old and does not support Instagram.
- There is a hardware or memory issue with the phone.
Below, we have provided two groups of solutions to Instagram login problem, quick, basic fixes (which work at 99% of the times) and more advanced fixes which are more time consuming.
Quick basic fixes to Instagram login issue
There are some quick fixes to Instagram login problem, which might solve the problem:
- Switch the device on and off
Turn your tablet or phone on and off again or try force closing or re-launching the Instagram app.
Sometimes the solution is just as simple as restarting the device.
Once you switch the phone on, try and reconnect with the app once more and see if it will solve the error.
If for some reason, incorrect information was sent, this should be able to solve the problem.
- Check Wi-Fi Connection
Often times, difficulty logging in might be as a result of a poor Wi-Fi connection, which often occurs without your knowledge.
If the message received suggests that the problem is taking place due to server login connection issues, rebooting Wi-Fi router can be an option.
Alternatively, you can attempt switching from Wi-Fi to cell-phone’s connection and check if the connection is more effective or faster.
- Reset phone’s time and date
As told before, Sometimes, login issues are caused by the wrong settings.
Therefore, always ensure that the date and time on settings are ‘Set Automatically’ to avoid such problems in the future.
- Clear app’s cache and data
The app cache on the device might be corrupted which can cause the error.
To fix it, try clearing the junks by following these steps:
- Go to device’s settings, then to Application Setting.
- Go to All the apps and find Instagram. Then look for clear “cache and data”.
- Once you clear the data, Force Stop the application.
- Try signing in from PC
Try using the browser version of Instagram, instead.
The browser version of Instagram is very similar to the mobile platform and it will allow you to use Instagram just as you would use it on phone without any problems.
- Try to log into Instagram from different devices
You could also try using Instagram on different devices to see whether the login error is being caused by the device’s inadequacies.
More advanced fixes to Instagram won’t let me login
- Reset the password
Before resetting the password, make sure to check and double-check whether the password and username are entered correctly.
If the details are entered automatically, try deleting and re-configuring them.
If nothing worked, try to reset the password:
- Tap on “Get help signing in”;
- Enter the proposed information; and
- Choose a way to receive the link to reset your password.
- Update the app
Usually, errors on Instagram are caused because the app is outdated, which means there is a need to update to a newer version that is more effective.
If the update is available on phone, you should simply update it through the Play Store or App Store.
You do not see a notification to update Instagram? Then uninstall it so you can install it afresh, which should fix any potential errors.
- Sign in with Facebook
Having linked Instagram and Facebook accounts helps a lot.
Signing into Instagram using a linked Facebook account works the best.
Note: If not yet faced the login issue with Instagram, and your Facebook is not connected to Instagram yet, then connect them right now to prevent future complications.
- Contact Instagram
Tried all of these solutions and nothing has worked?
It might be time to contact Instagram’s help and support team for professional assistance.
How to Log in to Instagram via Facebook?
Before logging into Instagram using Facebook you need to have a Facebook account. If you have not created an account yet, go to Facebook’s Sign Up page and register your account for free.
After successfully signing up, you need to connect Instagram and Facebook account so that you can sing into Instagram via Facebook in case of facing an Instagram Login problem.
To connect Facebook and Instagram go to your Instagram profile page -> Settings -> Accounts -> Linked Accounts -> Facebook. Then follow the on screen instructions.
Instagram has advised users to follow certain steps if they are having any issues accessing their account on Instagram. Earlier this week, Instagram users reported problems of their accounts being hacked and their email IDs being changed to a Russian domain.
They claimed that their profile photos, usernames, passwords and their Facebook account ( which was linked to their Instagram accounts) were changed, also. So, it made it very difficult to take back their account; even the two-factor authentication couldn’t stop the hackers!
How to fix this problem and prevent getting hacked on Instagram?
1- If you receive an email from Instagram that is notifying you from a change in your email if you didn’t initiate that change, click on the “revert this change” link in the email and change your password immediately.
2- Make sure to pick a secure password:
- Use a combination of numbers and punctuations (like & and !).
- It should be at least six letters.
- Your password should be difficult from other passwords that you used elsewhere on the internet.
3- You can follow these steps to restore your account. Make sure to use a new and secure email address.
4- Revoke access to any suspicious third-party apps and devices.
5- Turn on two-factor authentication on your security setting.
Note! The current two-factor authentication of Instagram lets people secure their accounts via text and SMS. But Instagram is working on an additional two-factor authentication with more to share soon.
To wrap up
With all these possible solutions to Instagram login problem, we hope the Instagram account is successfully accessed.
In case you have tried another solution and it worked, we would be grateful if you let us know on the comment section bellow o help others deal with the Instagram login issue.