Are you having trouble with the touchpad on your Lenovo laptop? You’re not alone, so don’t worry. An issue where the Lenovo touchpad doesn’t work has been mentioned by many users. Luckily, there are a few ways to fix this problem. Here are the steps you need to take to figure out why your Lenovo touchpad not working and fix it.
How to Fix Lenovo Touchpad Not Working?
Lenovo is renowned for producing high-quality laptops with reliable touchpads. However, occasionally, users encounter issues where the touchpad stops working. This can be frustrating, especially if you heavily rely on the touchpad for navigation and control. Fortunately, there are several troubleshooting methods you can try to get your Lenovo touchpad up and running again.
1. Clean the Touchpad
If your Lenovo touchpad is not working properly, it’s possible that dirt, grease, liquids, or food particles have accumulated on the touchpad surface. This can interfere with the touchpad’s ability to recognize your finger gestures. To resolve this issue, you need to clean the touchpad thoroughly.
- Start by turning off your laptop and disconnecting any external power source.
- Obtain a soft, lint-free cloth and slightly dampen it with water. Do not use excessive water as it may damage the touchpad.
- Gently wipe the touchpad surface in circular motions, removing any dirt, grease, or debris.
- Once you have cleaned the touchpad, allow it to air dry for a few minutes.
- After the touchpad is completely dry, turn on your laptop and check if the touchpad is now functioning correctly.
Cleaning the touchpad is a simple yet effective solution that can resolve many touchpad-related issues. If the touchpad still doesn’t work, proceed to the next troubleshooting method.
2. Enable the Touchpad
Sometimes, the touchpad on your Lenovo laptop may be accidentally disabled, resulting in the touchpad not working problem. To fix this, you need to ensure that the touchpad is enabled in your laptop’s settings.
Via a Keyboard Key
- Refer to your laptop’s User Guide or Manual to identify the specific keyboard key that enables or disables the touchpad. It is usually labeled with a touchpad icon or the letters “Fn” followed by a function key (e.g., F6 or Fn+F6).
- Press the designated keyboard key to toggle the touchpad on or off.
- Check if the touchpad is now functioning properly.
Via Settings
- Press and hold the Windows logo key on your keyboard, then press the S key.
- In the search box, type “Touchpad” and select the “Touchpad settings” option.
- On the Touchpad settings window, ensure that the Touchpad toggle is set to ON.
- Close the settings window and test if the touchpad is working.
Via Control Panel
- Open the Control Panel on your Windows laptop. You can do this by searching for “Control Panel” in the Windows search bar.
- Set the View by option to “Large icons” for easier navigation.
- Click on the “Mouse” option to open the Mouse Properties window.
- In the Mouse Properties window, switch to the “Device Settings” or the brand name tab.
- Locate the touchpad device and click on the “Enable” button.
- Click “Apply” and then “OK” to save the changes.
- Try using the touchpad again to verify its functionality.
Enabling the touchpad through the keyboard key, settings, or control panel can often resolve the touchpad not working issue. Go on to the next stage in the troubleshooting process if the issue still exists.
3. Update the Touchpad Driver
Outdated or corrupt touchpad drivers can also cause the Lenovo touchpad to stop working. To fix this, you need to update the touchpad driver to the latest version. There are several ways to update the touchpad driver on your Lenovo laptop.
Via Device Manager
- Press the Windows logo key and type “Device Manager” in the search box. Open the Device Manager from the search results.
- Expand the “Mice and other pointing devices” category.
- Right-click on the touchpad driver (e.g., Synaptics Pointing Device, Elan Pointing Device) and select “Update driver.”
- Select the option to check for driver updates automatically. Windows will search for the latest touchpad driver and install it if available.
- Restart your laptop and check if the touchpad is now working.
Via Lenovo Website
- To access the support section, go to the official Lenovo website.
- Enter your laptop’s model number or select it from the provided list.
- Locate the latest touchpad driver for your specific model and download it.
- Run the downloaded file and follow the on-screen instructions to install the touchpad driver.
- Restart your laptop and test the touchpad.
Updating the touchpad driver can often resolve compatibility issues and ensure optimal functionality. If the touchpad still doesn’t work after updating the driver, proceed to the next troubleshooting method.
4. Increase the Touchpad Sensitivity
In some cases, adjusting the touchpad sensitivity can help resolve the Lenovo touchpad not working problem. By increasing the touchpad sensitivity, you can ensure that your finger gestures are accurately recognized by the touchpad.
- Open the Control Panel on your Windows laptop.
- Go to the “Mouse” settings.
- Navigate to the touchpad device tab.
- Click on “Touchpad Settings” to open the Touchpad Properties window.
- Expand the “Pointing” option in the left index navigator and select “Touch Sensitivity.”
- Adjust the touchpad sensitivity by moving the slider to the left towards “Light Touch.”
- Click “Apply” and then “OK” to save the changes.
- Test the touchpad to see if it is now responsive and working properly.
Increasing the touchpad sensitivity can improve the accuracy and responsiveness of the touchpad. If the issue persists, proceed to the next troubleshooting method.
5. Run the Keyboard Troubleshooter
Windows 10 includes built-in troubleshooters that can help identify and resolve various hardware and software issues. Running the keyboard troubleshooter can be beneficial if the Lenovo touchpad not working problem is related to a software conflict or configuration issue.
- Open the Windows Settings on your laptop.
- Go to “Update & Security” and navigate to the “Troubleshoot” section.
- Navigate to the “Keyboard” troubleshooter under “Other troubleshooters” or “Additional troubleshooters,” and then click on it.
- To launch the troubleshooter, just follow the on-screen prompts.
- Once the troubleshooter completes its scan, it will provide recommended solutions or fixes.
- Apply the recommended solutions and check if the touchpad is now functioning correctly.
Running the keyboard troubleshooter can help diagnose and resolve any underlying software issues causing the touchpad problem. If the issue remains unresolved, it is advisable to contact Lenovo Customer Service for further assistance.
Also Read: How to Factory Reset HP Laptop? (Step-by-Step Guide)
In Closing
Problems with the Lenovo touchpad not working can be annoying, but this guide’s fixing steps will help you fix the issue without much trouble. First, clean the touchpad and make sure it’s turned on. If the problem still happens, update the driver for the touchpad and change how sensitive it is. Last, use the keyboard troubleshooter to see if there are any program issues. If none of these work, you might want to call Lenovo’s customer service for help from a real person.
FAQs
- Why is my Lenovo touchpad not working after a Windows 10 update?
Windows 10 updates can sometimes cause conflicts with device drivers, including the touchpad driver. Updating the touchpad driver or running the keyboard troubleshooter can help resolve this issue.
- Can I use an external mouse while troubleshooting the touchpad problem?
Yes, you can use an external mouse as an alternative input device while troubleshooting the touchpad problem. Simply connect the mouse to a USB port on your laptop and it should work automatically.
- What should I do if none of the troubleshooting methods work?
If none of the troubleshooting methods outlined in this guide resolve the touchpad problem, it is recommended to contact Lenovo Customer Service for further assistance. They can provide expert guidance or arrange for repairs if necessary.
