Technology

How To Fix Microsoft Store Error Code 0x80070002? [2024]

It’s not just you who is getting error code 0x80070002 when you try to use the Microsoft Store. This error can be annoying and stop you from updating or getting apps. Don’t worry, though! We will show you the best ways to fix the Microsoft Store error code 0x80070002 and get your apps back to working properly in this whole guide.

What Is Error Code 0x80070002?

Windows users often get the error number 0x80070002 when they try to use the Microsoft Store. This error usually shows up when there is a problem with getting apps from the shop or updating them. It can be caused by a number of things, including problems connecting to the network, damaged files, or settings that are not set up correctly.

How Do I Fix Microsoft Error Code 0x80070002? (Top 10 Fixes)

Now that we have a clear understanding of the causes behind Microsoft Store error code 0x80070002, let’s explore the solutions to fix this issue.

Solution 1: Reset Microsoft Store Cache

Setting the store cache back to its original state is one of the easiest and most effective ways to fix the Microsoft Store error number 0x80070002. It keeps temporary files in the cache, which can get damaged and make the store not work right. To clear the Microsoft Store cookies, do these things:

  • Press the Windows key + R to open the Run dialog box.
  • Type wsreset.exe and press Enter.
  • A command prompt window will open, and the store cache will be reset.
  • Wait for the process to complete, and then try accessing the Microsoft Store again.

Solution 2: Check Date and Time Settings

Incorrect date and time settings can sometimes interfere with the proper functioning of the Microsoft Store. Make sure that your system’s date and time are set correctly by following these steps:

  • Right-click on the Date and Time icon in the taskbar.
  • Select Adjust date/time from the menu.
  • In the Date & Time settings window, toggle on the Set time automatically and Set time zone automatically options.
  • Restart your computer and check if the Microsoft Store error code 0x80070002 is resolved.

Solution 3: Clear Microsoft Store Cache and Reset App Licenses

Clearing the Microsoft Store cache and resetting app licenses can also help resolve error code 0x80070002. Follow these steps to clear the cache and reset app licenses:

  • Press the Windows key + R to open the Run dialog box.
  • Type wsreset.exe and press Enter to clear the store cache.
  • Open the Microsoft Store, click on the … button in the top-right corner, and select Settings.
  • Scroll down and click on the Reset button under the Reset app preferences section.
  • Restart your computer and try accessing the Microsoft Store again.

Solution 4: Run Windows Store Apps Troubleshooter

Windows provides a built-in troubleshooter specifically designed to diagnose and fix issues with Windows Store apps. Running this troubleshooter can automatically detect and resolve problems that may be causing Microsoft Store error code 0x80070002. To start the Windows Store Apps troubleshooter, do the following:

  1. Press the Windows key + I to open the Settings app.
  2. Click on Update & Security and select Troubleshoot from the left sidebar.
  3. Scroll down and click on Windows Store Apps.
  4. Click on the Run the troubleshooter button and follow the on-screen instructions.
  5. Restart your computer and check if the Microsoft Store error is resolved.

Solution 5: Reset Microsoft Store

If none of the previous solutions have resolved the error code 0x80070002, you can try resetting the Microsoft Store to its default settings. This will remove any corrupted settings or data that may be causing the issue. Here’s how to reset the Microsoft Store:

  1. Press the Windows key + I to open the Settings app.
  2. Click on Apps and select Apps & features from the left sidebar.
  3. Scroll down and locate Microsoft Store in the list of installed apps.
  4. Click on Microsoft Store and select Advanced options.
  5. Scroll down and click on the Reset button.
  6. Restart your computer and check if the error code 0x80070002 is resolved.

Solution 6: Check Windows Update Settings

Issues with Windows Update settings can sometimes cause Microsoft Store error code 0x80070002. Ensure that your Windows Update settings are configured correctly by following these steps:

  • Press the Windows key + I to open the Settings app.
  • Click on Update & Security and select Windows Update from the left sidebar.
  • Click on Advanced options.
  • Make sure that the Receive updates for other Microsoft products when you update Windows option is enabled.
  • Click on Check for Updates, and then accept any updates that are found.
  • Start up your computer again, and then try to get into the Microsoft Store again.

Solution 7: Disable Proxy Settings

Proxy settings can interfere with the Microsoft Store’s ability to connect to the internet and download apps. Disabling proxy settings can help resolve error code 0x80070002. Here’s how to disable proxy settings:

  1. Press the Windows key + I to open the Settings app.
  2. Click on Network & Internet and select Proxy from the left sidebar.
  3. In the Manual proxy setup section, toggle off the Use a proxy server option.
  4. Restart your computer and check if the Microsoft Store error is resolved.

Solution 8: Perform a System File Check

Corrupted system files can sometimes cause Microsoft Store error code 0x80070002. Running a System File Check can help identify and repair these files. Follow these steps to perform a System File Check:

  • Press the Windows key and type Command Prompt.
  • Find the Command Prompt and right-click on it. Then, choose Run as administrator.
  • Type sfc /scannow and press Enter in the Command Prompt window.
  • Wait for the scan to complete. If any corrupted files are found, the System File Check will attempt to repair them.
  • Restart your computer and check if the error code 0x80070002 is resolved.

Solution 9: Perform a Windows Update Troubleshoot

Windows provides a built-in troubleshooter specifically designed to diagnose and fix issues with Windows Update. Running this troubleshooter can help identify and resolve problems that may be causing Microsoft Store error code 0x80070002. Follow these steps to run the Windows Update troubleshooter:

  • Press the Windows key + I to open the Settings app.
  • Click on Update & Security and select Troubleshoot from the left sidebar.
  • Scroll down and click on Windows Update.
  • Click on the Run the troubleshooter button and follow the on-screen instructions.
  • Restart your computer and check if the error code 0x80070002 is resolved.

Solution 10: Re-register Microsoft Store

Re-registering the Microsoft Store can help resolve error code 0x80070002 by refreshing the store’s settings and functionality. Follow these steps to re-register the Microsoft Store:

  • Press the Windows key + X and select Windows PowerShell (Admin) from the menu.
  • Type the following code into PowerShell and press Enter:

Copy code

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

  • Wait for the command to execute and complete the re-registration process.
  • Start up your computer again, then try to get to the Microsoft Store again.

How to Prevent Error Code 0x80070002 from Occurring?

While encountering Microsoft Store error code 0x80070002 can be frustrating, there are several preventive measures you can take to minimize the chances of it occurring in the future. Here are some tips to help prevent error code 0x80070002:

  • Keep Windows Updated: Regularly install Windows updates to ensure your system has the latest bug fixes, security patches, and improvements. Choose between setting up automatic updates and checking for changes on a regular basis.
  • Maintain Sufficient Disk Space: Regularly monitor and clean up your system drive to ensure you have enough free space for storing app files and updates.
  • Use Reliable Antivirus Software: Install reputable antivirus software and keep it updated to protect your system from malware and other threats. Regularly scan your system for viruses and take appropriate action to remove any detected threats.
  • Check Hardware Compatibility: Before installing new apps or updates, ensure that your hardware components are compatible with the operating system. Incompatible hardware can cause conflicts and lead to error codes.
  • Perform Regular System Maintenance: Regularly perform system maintenance tasks like disk cleanup, disk defragmentation, and registry cleaning to optimize system performance and reduce the chances of encountering errors.

Also Read: How to Update Chrome On Any Device? (Fast And Easy)

In Closing

It can be annoying to get error code 0x80070002, but these 10 best fixes should help you fix the problem and be able to use the Microsoft Store again without any issues. Make sure you carefully follow each option and check to see if the problem is fixed after each one.

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