Twitter is the beloved app you can open up about your thoughts and feelings anonymously. As some put it, Twitter is free therapy (Although in case you are struggling, definitely seek professional help!).
Because the app is so popular, the company’s servers are usually bustling. Like any other platform, it is bound to experience occasional outages from time to time. This article shows you how to find out whether Twitter is down or you should contact your ISP.
How to fix it when Twitter is down?
- Close the app or website and try reloading it
- Make sure you have a stable internet connection.
Sometimes the internet disconnection is the cause. So, try different ways to test your internet connection. If you are disconnected, then it is best to contact your ISP service. If that was not the case, try the following methods.
- Logout and login again
- Restart your phone
Any IT person will tell you that it is a simple trick that works wonders!
- Check Statusgator or similar websites.
You can use Statusgator, Downdetector, or similar services for more information on downtimes and their locations. The mentioned websites allow you to report Twitter problems and keep track of similar issues’ patterns.
- Update your app
It is not uncommon to encounter bugs. To resolve this, check the app store to find available updates. Regardless, if you speculate it is a bug, you can report it on the official page here: https://help.twitter.com/forms. Do not worry; these bugs will be fixed in future updates.
- Try Twitter on other devices
Users have noticed that sometimes the Twitter app does not respond while the web version is up and running. This problem should be resolved on its own after a while. If it did not, you could use other approaches.
- Check to see if anyone around you is experiencing a similar problem.
If you do not have access to any of the methods above, you can ask around or perhaps post about it on Facebook or other apps and find out if the same problem happened for others or not?
- Check Twitter’s official account on Facebook
Companies’ official accounts on Facebook or other social media usually report issues or outages at specific locations.
- Clear Cache
- Go to the Twitter app
- Tap on your profile icon.
- Tap on “Settings and privacy.”
- Select “Data usage.”
- Tap on “Media storage” or “Web storage.”
- Tap to clear your storage on Twitter.
- Reinstall the app!
Sometimes uninstalling and then reinstalling the app fixes the problem.