
There have been reports that Crunchyroll, a popular streaming platform for anime fans, sometimes faces issues with subtitles not working properly. This can be frustrating for viewers who rely on subtitles to enjoy their favorite shows. Subtitle problems can range from text not appearing at all to poor synchronization with the audio, affecting the overall viewing experience. This article will talk about seven ways to fix Crunchyroll subtitles not working.
We’ll also check out how you can get English subtitles on Crunchyroll and why subtitles might not match up right. Plus, we’ll answer a question lots of users ask: why can’t they see comments on Crunchyroll? By the end, you will know better how to solve these problems and make your anime watching better.
How to Fix Crunchyroll Subtitles Not Working?
When subtitles don’t work on Crunchyroll, it can mess up your watching. Here are seven good ways to fix this problem:
Look at Your Subtitle Settings
Start by checking your subtitle settings in the Crunchyroll app or website. Head to your account options and make sure you’ve set English for display language, communication language, and video settings. For subtitles, pick English in the “Subtitle/CC” section.

Switch Subtitles ON and OFF
Turning subtitles off and then on again can often fix small problems. Pay attention, while you are watching an anime click the settings icon with your right mouse button, choose “Subtitle/CC,” and change it from “None” to “English.”
Check if Subtitles are Available
Some anime on Crunchyroll don’t have English subtitles new shows. If you think this might be the problem, ask Crunchyroll’s help center to confirm whether subtitles exist for the anime you’re watching.
Give the Crunchyroll App a Restart
Sometimes just restarting the app can fix weird glitches, including subtitle issues. Shut down the app , wait a bit then open it again. If you’re using Android, go to Settings > App Manager, find Crunchyroll, and force it to stop before you open it again.
Update the Crunchyroll App
An old version can lead to many problems, including subtitle glitches. Android users should open the Play Store, head to “My apps and games,” and update Crunchyroll if needed. iOS users need to check the App Store to see if updates exist. If you’re using a web browser, make sure it’s the latest version.
Clear Cache and Data
Too much stored cache and data can make the Crunchyroll app act up. To erase your viewing history, go to your account, pick “History,” and hit “Clear History.” Say yes when it asks you to confirm.

Turn off VPN
VPNs can mess up Crunchyroll’s content streaming because of area limits and licensing deals. This can make subtitles not work right. Unplug or shut down your VPN then start the Crunchyroll app again.
Try a different gadget or platform if these fixes don’t solve the problem. At times, the issue might affect one device or platform. Sign in to your Crunchyroll account on another device and play the same anime episode. If subtitles work on new device, original device’s software or Crunchyroll app’s fit might be causing the issue.
If none of these steps fix issue, get in touch with Crunchyroll’s support team. Head to their help center, look up “subtitle issues,” and send them a detailed explanation of the problem you’re facing. Support team can help and look into any possible problems causing the subtitle error.
How Do I Get English Subtitles on Crunchyroll?
To get English subtitles on Crunchyroll, follow these steps:
Platform | Steps to Enable English Subtitles |
Crunchyroll App | 1. Open the app and log in.2. Navigate to the account tab (bottom right).3. Go to “Preferences.”4. Select “Subtitles” and choose English.5. Turn on “Show Subtitles.” |
Crunchyroll Website | 1. Play a video on the site.2. Click the gear icon in the video player.3. Select “Subtitles/CC” and choose English. |
Set Default | 1. Go to account settings.2. Select “Preferences.”3. Under “Subtitle/CC language,” choose English as default. |
Troubleshooting | If subtitles do not work, try restarting application, clearing cache, or updating to the latest version. Contact Crunchyroll support for unresolved issues. |
Why Is My Crunchyroll Sub Not Syncing?
Subtitle sync issues on Crunchyroll, where subtitles appear too early or late compared to the audio, can be caused by unstable internet connections, outdated software, or problems with specific episodes. To resolve this, users should check for app updates, clear the app’s cache, or reinstall it.
If the issue persists, switching devices or contacting Crunchyroll support with detailed information about the problem may help. Ensuring a stable internet connection and using the latest app version are key to avoiding these sync problems.
Why Can’t I See Comments on Crunchyroll?
If you are one of those asking “where are the comments on Crunchyroll”, then there is some bad news for you. Crunchyroll recently turned off and deleted all comments on its platform, which confused and upset users who liked talking about their favorite shows. “Protect its community” and make the site safer, Crunchyroll said on its help page.
All comments were deleted, and new comments could no longer be made on anime episodes, news articles and other content. It is fair to say many Crunchyroll users feel like an important part of their experience is lost since this change.
Some people think it might have something to do with homophobic comments on the cartoon Twilight Out of Focus. Fans can still say what they think on Crunchyroll by rating shows with stars but it is not as interactive as before. Some users like the change because it will help stop toxic behavior on social media, but others don’t like it because it makes the site less enjoyable for them.
In Summary
Problems with the subtitles on Crunchyroll can make watching annoying, but there are a few ways to fix them. These steps can help fix most issues, whether you need to adjust subtitle settings, clear the cache, or update the app, these steps can help resolve most problems. Users can try using a different device or calling Crunchyroll help if problems keep happening. Crunchyroll made this change to keep its community safe, but fans can still rate shows to say what they think.
FAQs
- How do I enable English subtitles on Crunchyroll?
Go to account settings, select “Preferences,” and set English as your subtitle language.
- Why are my Crunchyroll subtitles out of sync?
This can be due to a weak internet connection or outdated app software. Try updating the app, clearing cache, or switching devices.
- What should I do if subtitles aren’t working on Crunchyroll?
Restart the app, check for updates, or clear cache and data. If the issue persists, contact Crunchyroll support.
- Why can’t I see comments on Crunchyroll anymore?
Crunchyroll disabled and removed all comments to create a safer environment for users.
- Can I still give feedback on Crunchyroll without comments?
Yes, you can rate shows using the star rating system, but no longer comment directly on content.