Imagine a birthday party at which you receive a lot of physical presents and even Amazon gifts. The most probable issue is that you might not be interested in many of these items, so what should you do? About the physical presents, you might regift some of them or save them in your closet until you change your mind. But if you receive an Amazon gift, everything is different because you can simply return it without the sender knowing. To know more about Amazon gift return policies and how to return unwanted gifts to this online shop, don’t waste time and keep reading until the end of this text.
How to Return a Gift on Amazon?
The first point when you want to return Amazon gifts is that you don’t have the receipt. But don’t worry because you don’t need it to return your gift to Amazon for a refund. Just follow the below steps and take the process successfully.
- Find the packing slip (usually in the box your gift was delivered in) and search for the 17-digit order number on the item’s gift receipt.
- Now, if you have an Amazon account, you should sign in. And if not, you should sign up.
- After signing it, it is time to go to the Gift Returns page and put the order number into the search bar. Then simply tap “Search” to proceed.
- Here, you should choose which items you want to return and why. You can find the reasons from the drop-down menu.
- Now, you should decide about the return method. For example, you can choose to pack up the returned gift in a box with a printed label for UPS pickup or drop-off or other ways.
- At this level, you can choose which shipping options you prefer, such as shipping the items back, or other options, like Amazon’s different locations, such as UPS, Kohl’s, Amazon Hub Locations, and Whole Foods.
- Follow the on-screen instructions to perform the final restore steps.
Finally, pack the item safely in the same condition you received, and make sure that it will not be damaged during shipping. Also, if you put the authorized Amazon label inside the package, you will help Amazon sort through each box.
Now, you may be wondering how to ship a packaged item?
- You should know that there are many Amazon physical locations, which you can choose based on your situation, such as Amazon Books, Amazon 4-Star stores, Amazon Fresh grocery stores, and Amazon Go Stores.
- Also, there are more than 20,000 UPS stores in the United States. If you print off a prepaid return label, you can use the QR code from the Amazon app or the Amazon website and drop off the return package in any of these UPS stores.
- Kohl’s is the next easy option. You can find the nearest Kohl’s branch to your home, go there to find the Amazon Returns desk, show the QR Code, and do the process.
Pay attention, if you choose the Hub Locker as a returning method, everything will be different.
- You should choose the location of the hub locker you wish.
- Send a return request and receive a code to the Hub locker.
- Take the code to the locker.
- Input the code on the touch screen of the locker.
- If your package size is 18 x 14 x 12 inches, you can return it this way.
Amazon’s Return Policy
The other important point you should consider if you want to return your Amazon gift is the Amazon Return Policies. And to help you at this level, we have gathered the most crucial ones here.
- There are only 30 days for the delivery period, which you can use to return the item for free and get a full refund, whether faulty, damaged, or incorrect item.
Pay attention, there are some exceptions to this rule; for example, the return period might be different from 7 -30 days based on the 3rd party seller’s decision. The wedding gifts come with a 180-day return policy from the delivery date. Also, the baby gifs have a generous 365 return days.
- The items you want to return should be directly sold or fulfilled by Amazon, or you must pay for return shipping.
- Amazon does not apply the return policy to international shipping.
- If you buy something between October 1st – and December 31st, you can return it until January 31. So, if you want to buy a Christmas gift from Amazon, it would be good news because the receiver can return and exchange it until the end of January.
- The other good policy is that even if the item has been opened or used, you can turn it back within 30 days, only if it is sold and shipped by Amazon and not a 3rd party.
- If the sold item is directly bought from Amazon, you usually won’t need to pay for return shipping. But if you buy it from a third party, you may have to pay for return shipping.
How long is Amazon gift return policy?
Previously, I have mentioned this point among the most important Amazon Return Policies. But if you want more information about this topic, here it is. Based on the Amazon rules, you can return purchased items from your Amazon Custom Gift List within 90 days of delivery. But if the items are purchased from a registry owner, you can only return them during the standard 30-day Amazon.com Return Policy.
What Gifts from Amazon Can’t Be Returned?
One of the main Amazon Return Policies is that the site does not allow you to return whatever you want. And since Amazon sells many products, this list would be long.
- Grocery/Prime Pantry products, including Perishable produce, dairy, and meats are not eligible for a return.
- Live Insects
- Downloadable Software to avoid people downloading the program and then returning it.
- Gift Cards because they are basically like cash.
- Online Subscriptions, like Amazon Prime, Kindle Unlimited, and Prime Student.
- Hazardous Materials or Gas
- For some Personal Care Items, you should check the site to make sure what items specifically.
- Pet foods are non-returnable, but you can request a refund if there is a problem with the food.
- Live Plants/Fresh Flowers
- Some Jewelry Items, like personalized jewelry, because they can’t be resold.
- Kinds of Stuff that don’t have the UPC or Serial #.
Pay attention, if you ordered one of these non-returnable items and received a damaged or defective one, you can contact Amazon and ask for a resolution.
How to exchange a gift on amazon?
If you receive an unwanted Amazon gift but do not want to return it and ask for a refund, the other possible way is to try exchanging it. It is not available for all options, but if you are lucky and have the chance, the process is easy and the same as what I have explained in the first paragraph. The only difference is that at the beginning of the return process of these products, you will see a drop-down menu with the exchange gift option for a different size or color.
Conclusion:
As you know, not everyone can decide to buy a good gift for us, and we all have the experience of receiving unwanted items. But if it is an Amazon gift, you are lucky because you can simply use the 17-digit order number from the pack and follow the above process to return it for a refund or exchange it. Also, in the above text, we talked about all the Amazon return policies to help you increase your success chance. But if you still have any questions, you can contact the Amazon support team from their website or email.
FAQ
- Will the Amazon Gift Sender Know if I return a gift?
The good news is no, the gift-sender won’t ever know you sent it back.
- How Are Returned Amazon Gifts Refunded?
They are refunded as an Amazon.com Gift Card after the company receives your return.
- Can You Return a Gift on Amazon Without a Receipt?
Yes, if you have the 17-digit order number, you can do that simply, as I have explained above.
- Is Returning Used Items Allowed?
In some cases, Amazon does not care if you have opened or even used that, but this case is not allowed for all items.
